FAQ
Our luxury custom sets require 5-7 business days for meticulous hand-painting and detailing. This ensures every gem, texture, and stroke aligns with your vision.
2.Are your products safe for sensitive skin?
Yes! We use hypoallergenic, salon-grade gels and sterilized tools. All materials are rigorously tested for comfort and durability, though we recommend a patch test for first-time clients.
3.How do I request an urgent order?
Select the “Enchanted Express” add-on at checkout to pay a 50% expedited deposit, then contact our 24/7 concierge team via chat or email. Rush orders take 3 business days (subject to design complexity).
4.Can I modify my design after approval?
Minor tweaks (e.g., color shifts) are free within 24 hours of approval. Major changes reset the timeline and incur a $50 redesign fee—we’ll notify you before proceeding.
5.What’s included in the referral program?
Refer a friend → they book → YOU earn a free “Luxe Spell” design (valued at $75+). Tag #TempoNail to claim. Bonus: Top 3 referrers monthly win a VIP seasonal collection!
6.Do you offer international shipping?
For global orders, contact us for a quote—additional duties and 1-2 weeks delivery apply.